Among the home salon services, I think I have now officially covered all of them. I know that sounds very comprehensive but these people advertise to me on Facebook and Instagram all the time, so really, not so difficult. But, and I have said this before, the thing with home salon services is that you actually have to get off your bum and help the person out which, well, not so fun. Anyway, I got the people at BigStylist over. Here’s what happened.
First things first, they tell you that you can get 4 services done for Rs.999. This is not true. Once you do go to the website and click on the services you want, all the while feeling rather smug for getting such a good deal, you get a rude shock when you get a message saying you’ve booked services for Rs.1149. While that certainly isn’t expensive, if I am going to pay taxes or whatever, just let me know upfront.
Once I made the booking and made peace with the fact that I was going to be paying extra, I got a call from their team confirming that I had indeed made the booking. This does not confirm that you have the appointment. So don’t get confused. He said I would get a call the next day for that.
A lady called me the next day and asked me some basic questions about my skin while sounding very judgemental. I said I was having some skin issues and she immediately suggested I upgrade to another facial, I said I would stick with the fruit facial which she seemed very disappointed about. She did say something on the lines of ‘ So you don’t want something better for your skin?’ which made me want to fling a piece of furniture at her. But my furniture is big and expensive, so I didn’t do that.
The lady who had called me had said that the person would be at my place by 11:30. I said okay. At 11, the lady was already home which was awkward because I had just stepped out of the shower. Anyway, I got dressed. The first thing Seema pulled out of her bag was a giant tub for the pedicure. Which was slightly dirty which I didn’t appreciate. Then, the thing I don’t like about home services, she asked where I she could go fetch water, so I sent her to the village well. No, I didn’t . Anyway, she also asked for for a towel for the pedicure which ideally, she should have got herself. All this was packed in a BigStylist bag so that was a plus.
She did the facial first using VLCC products. You don’t get to choose the brand, they give it to you. Anyhoo, the facial was decent and she even manage to extract some stubborn blackheads which is a good thing. We moved on to the pedicure and manicure where she used a brand called Berry’s. This service was very poor. While the cleaning was decent, my heels were still rough and there was barely any effort to work on that. And, the worst bit? She hadn’t even carried nail polishes! I didn’t want polish that day but what if someone else did? She also would take calls in the middle of the service which was annoying. But she wasn’t intrusive or talkative which is a good thing.
That’s a wrap
Service availed: 4 Services – Spa manicure, spa pedicure, fruit facial and dry neck and shoulder massage.
The wallet is lighter by : Rs.1149 inclusive of all taxes
Get in touch: www.bigstylist.com
Brands used: No idea but none that I knew
Hygiene of salon and professional: Decent. Seema was wearing a clean tshirt that said bigstylist as well.
Destress Quotient: 1.5 AAHs
Verdict: I was not impressed and in a field that super competitive, Bigstylist needs to up their game. Come with everything thats required. Seema didn’t have cotton needed to remove nail polish. Why? Anyway, besides the facial, the other services were average at best. Seema herself was quite disorganised, some of her tools were dirty (like the brush) and when there was extra product in the sachets, she threw them on my desk saying I should use them later. Huh?
Therapists name: Seema Tiwari